Privacy policy

Protection of personal data according to the GDPR

IBARMIA INNOVATEK, S.L., in application of current legislation on the protection of personal data, hereby informs you that the personal data collected through the forms on the website:, are included in the specific automated files of users of IBARMIA INNOVATEK, S.L. services.

The purpose of the collection and automated processing of personal data is to maintain the commercial relationship and to provide information, training, consultancy and the performance of other activities of IBARMIA INNOVATEK, S.L.

These data will only be transferred to entities that are strictly necessary for the sole purpose of complying with the aforementioned goal.

IBARMIA INNOVATEK, S.L. adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, in compliance with the new Organic Law 3/2018 of 5 December on Data Protection and Guarantee of Digital Rights (LOPDGDDD), as the old LOPD has been repealed.

The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation and portability recognised in the aforementioned Regulation (EU). These rights can be exercised by the user by sending an email to: or at the postal address: Poligono Industrial Etxesaga, S/n, C.P. 20720 - Azcoitia (Guipúzcoa), Spain.

The user states that all details provided are correct, and shall be committed to informing IBARMIA INNOVATEK, S.L. of any changes thereof.

Purpose of processing of personal data:

For what purposes do we process your personal data?

At IBARMIA INNOVATEK, S.L., we will process your personal data collected through the website:, for the following purposes:

Sending commercial information and newsletters about new services offered on the website and of the sector.
The transmission of data to third parties with whom contracts have been concluded for this purpose, for commercial, contractual, administrative, marketing and/or operational purposes.
We remind you that you can object to the sending of commercial communications by any means and at any time by sending an e-mail to the above address.

The fields in these registers must be filled in, and it is impossible to carry out any requests if these data are not provided.

How long are the collected personal data kept?

The personal data provided will be kept for as long as the commercial relationship is maintained or its deletion is not requested and for the period of time for which legal responsibilities may arise from the services provided.

Processing of your data is carried out on the following legal bases:

Request for information and/or the contracting of IBARMIA INNOVATEK, S.L. services, the terms and conditions of which will be made available to you in all cases prior to any contracting. Free, specific, informed and unequivocal consent, insofar as we inform you by making this privacy policy available to you, which, after reading it, and you agree, you can accept by means of a declaration or a clear affirmative action, such as ticking a box provided for this purpose.
If you do not provide us with your details, or if you do so incorrectly or incompletely, we will not be able to deal with your request, making it impossible for us to provide you with the information requested or to contract the requested services.

The data will not be communicated to any third party outside IBARMIA INNOVATEK, S.L., unless legally obliged to do so.

Data collected by users of the services

In cases where the user includes files with personal data on the shared hosting servers, IBARMIA INNOVATEK, S.L. shall not be held responsible for non-compliance by the user with the GDPR.

Intellectual property rights
IBARMIA INNOVATEK, S.L. is the owner of all copyright, intellectual and industrial property rights, know-how and any other rights relating to the contents of the website and the services offered therein, as well as the programmes necessary for their implementation and related information.

The reproduction, publication and/or use any other than strictly private use of the contents, in whole or in part, of the website is not permitted without prior written consent.

Intellectual property of the software

The user must respect third party programs made available by IBARMIA INNOVATEK, S.L., even if they are free and/or publicly available.

IBARMIA INNOVATEK, S.L. has the necessary exploitation and intellectual property rights to the software.

The user does not acquire any rights or licences for the contracted service, for the software necessary for the provision of the service, nor for the technical information for monitoring the service, with the exception of the rights and licences necessary for the fulfilment of the contracted services and only for the duration of the contracted services.

For any action that exceeds the fulfilment of the contract, the user shall require written authorisation from IBARMIA INNOVATEK, S.L., and the user is prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by IBARMIA INNOVATEK, S.L., and shall assume civil and criminal liability arising from any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious action on its part.

Intellectual property of the content hosted

The use of the services provided by IBARMIA INNOVATEK, S.L. and, in particular, the following is prohibited in breach of intellectual property legislation:

Use that is contrary to Spanish law or infringes the rights of third parties.
The publication or transmission of any content which, in the opinion of IBARMIA INNOVATEK, S.L., is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
Cracks, software serial numbers or any other content that infringes the intellectual property rights of third parties.
The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
The use of the domain's mail server and e-mail addresses for sending unsolicited bulk e-mail.
The user bears full responsibility for the content of their website, transmitted and stored information, hypertext links, third party claims and legal actions with reference to intellectual property, third party rights and protection of minors.

The user is responsible for compliance with the laws and regulations in force and the rules concerning the operation of the online service, e-commerce, copyright, maintenance of public order, as well as universal principles of Internet use.

The user shall indemnify IBARMIA INNOVATEK, S.L. for the costs incurred by IBARMIA INNOVATEK, S.L. in any case for which the user is responsible, including legal defence fees and expenses, even in the event of a non-final court decision.

Protection of the information hosted

IBARMIA INNOVATEK, S.L. makes backup copies of the contents hosted on its servers, but accepts no responsibility for the accidental loss or deletion of data by users. Similarly, it does not guarantee the full restoration of data deleted by users, as such data may have been cancelled and/or modified during the period of time since the last backup.

The services offered, except for specific backup services, do not include the replacement of the contents kept in the backup copies made by IBARMIA INNOVATEK, S.L., when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with the user's prior acceptance.

The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to IBARMIA INNOVATEK, S.L..

Commercial communications

In application of the LSSI (Law for the Information Society and Electronic Commerce Services),  IBARMIA INNOVATEK, S.L. will not send advertising or promotional communications by e-mail or any other equivalent means of electronic communication that have not been previously requested or expressly authorised by the recipients thereof.

In the case of users with whom there is a prior contractual relationship, IBARMIA INNOVATEK, S.L. is authorised to send commercial communications relating to IBARMIA INNOVATEK, S.L. products or services which are similar to those initially contracted with the client.

In any case, the user, after proving their identity, may request that no further commercial information be sent to them through the Customer Service channels.